2. We had just checked into our room, not five minutes, when we got a knock on our door. Room service. The cleaning lady had left her phone in our room. Seriously?!
3. We go check out breakfast and see other guests serving themselves at the buffet. We jump in and start loading up our plates. A hotel worker stops us and demands our breakfast cards. Our what? So we go to the front desk--breakfast is NOT free, and neither is it cheap. Of course, we'd already taken food so we had to pay for it. No warning, nothing. And I got on that hotel's website and read other peoples' reviews--their breakfast was free. Not a happy camper. (also, I couldn't find a "write a review" button on their website...wonder if they did that on purpose?)
4. After breakfast, we go back to the room. We plan on checking out by noon, so we put the Do Not Disturb sign up and I get a nap. At 11:45, knock at the door and yelling, "Room service!" Does the sign mean nothing, people?!
5. The right closet door's handle fell off if you touched it. The toilet paper dispenser was hanging by the bottom two screws (instead of 4 like a square). If I wanted to be distracted about home repairs, I would have stayed home.
1. Sleep number bed.
2. A mini couch instead of an oversized chair. A couch is always better for a little boy to sleep on than a chair.
3. "Natural" shampoo and conditioner. Not sure that it was healthier, but it did smell nicer than most hotel soap.
Sad that there are 5 big negatives (okay, 3 small and 2 very big negatives) and only 3 small positives. This blind lady of justice has measured the scales, and this hotel has been found extremely wanting.